Does your product solve your problem or your customer’s problem?
As you move on with your entrepreneurial life, you find yourself facing a plethora of situations. One day you will be basking in the glory of success and the next day you find yourself almost drowning. Post you getting familiar with this constant turmoil, you realize a lot of things, some that were right in front of you and you missed and some that were hidden someplace else and you deciphered them.
One of the lessons I learned with my current venture was when I was faced with a question by one of the angel investors. After a couple of telecons and a few mails we had a face to face meeting. He asked me, “Mithun, from what I have seen and heard, your product has potential which is why we are having this conversation today. But let me ask you one question, does your product solve your problem or does it solve the customer’s problem?”
I had done my market research and had an answer to this question which luckily he bought. That is when I realized how imperative this question was to a start-up before it went all out for its venture. And for a fact, I hadn’t thought of this. I was just lucky that it worked out and people started using it. But what if I was wrong and people hadn’t used my product? Then this question would have been that one question I could call as the crux of my business case analysis prior to development.
8 out of 10 start-ups come up with a product because it was a solution to the problem they were facing and wanted a solution to it and that is why most of them do not work because they can not find a group of people (prospective customers) who share the same problem. They lack the community that would use their product in other words, their target market.
Every product that is made has a market, there is nothing like a useless product. The key is to find the people who can use the product, once you have that figured out, the next step is to make them use it. Whether it is for free or not. Revenue models will fall in place once you have a modest user-base. Why go far, look at Twitter or Facebook or You Tube. These were products that had a mass appeal whereas another product might just have a state appeal or further restricted to a city or merely a small community. That is enough, trust me.
You do not always have to be the next Google or You Tube or Facebook or Twitter or My Space.
A few things you must check out on the to-do list before getting your product up are;
- Develop a product that has at least one differentiating aspect/feature compared to your competitor
- Do not hesitate because there are other players in the market. It is all about the target market
- Ensure that you have a community around you just before you commence building your product or as you finish
Once you have the product developed;
- Give it to them for free (pilot phase). Let them play around with it. If it does not work out there, it won’t anywhere, stop running behind it
- If it works with them, find a way you can make them pay for it. Even if it is a small amount, generating revenue is always good
- Consult industry experts, friends, mentors on how you can better the product and what would actually make the users pay for it
- Focus on quality, deliverance and most importantly look and feel because 80% of the users of any product are laymen and purely judge a site by its look and feel. If you have a differentiating aspect, you might still lose a credible number of users if your site is not presentable.
All my views pertain to low cost products that do not require heavy investment and resources. A simple yet effective solution to a problem.
Cheers
image reference: http://images.clipartof.com/small/15663-Nerdy-Man-Standing-In-Front-Of-Mathetmatical-Equations-On-A-Chalkboard-Clipart-Illustration.jpg, http://www.princetonol.com/groups/blawenburgband/bb%20group%20sm.JPG
I recently had the opportunity to meet up with a few entrepreneur friends of mine in Bangalore and Cochin to discuss the prospects of my upcoming project. They all greeted me with the same question everyone was asking me, “Hey, what happened to your old company? How come this new company?”. What can I say? I shake my head and respond, “I just chose the wrong team and wrong place. Simple!!!” That itself is self explanatory.